Return & Exchange Policy
We are committed to providing premium gear and want you to be 100% satisfied with your purchase. If your item isn't the perfect fit for your game, we accept returns within 30 days of your delivery
Please note: Customers are responsible for return shipping costs.
Return Eligibility
To ensure your return is approved, your item must be:
• Unworn and completely unused
• In the exact same condition that you received it
• Accompanied by all original tags and packaging
If a returned product does not match its original condition, we will unfortunately be unable to accept it. We strongly encourage you to ask our team any questions at info@kyrionsports.com before making a purchase—we are always happy to help you find the right gear.
How to Start a Return
1. Request Approval: Email us at info@kyrionsports.com with your order number, reason for return and clear images of each side of the product. Please note that items sent back to us without requesting a return first will not be accepted.
2. Follow Instructions: Once your return is accepted, we will provide return shipping details.
3. Ship Your Gear: Pack your item securely in the original shipping box provided and ship it back to our facility.
Damages and Issues
Please inspect your order upon reception. Contact us immediately if the item is defective, damaged, or if you received the wrong item so that we can evaluate the issue and make it right immediately.
Exchanges
In some cases, customers may change their minds about the color of the product they received. To ensure you receive your preferred gear as quickly as possible without waiting for return processing times, we handle exchanges as separate transactions. Simply return your original, unused item for a refund and place a new order at your convenience.
Exceptions / Non-Returnable Items
Unfortunately, we cannot accept returns on final sale items or gift cards.
Refunds
We will notify you once we’ve received and inspected your return and let you know if the refund was approved. If approved, you’ll be automatically refunded on your original payment method within 5-10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund.
If more than 15 business days have passed since we approved your return, please contact us at info@kyrionsports.com and we will address the issue immediately.